Contact

If you need help with a Thornvik order, product, shipping, return or store question, email us at info@thornvik.shop.

Our customer support team reviews messages Monday to Friday during business hours. We aim to reply within 1 to 2 business days. Response times may be longer during weekends, holidays or high-volume periods.

To help us answer faster, include your order number, the email address used at checkout and a clear description of your request.

For order tracking, use the tracking link sent by email after dispatch, or contact us if you have not received tracking information yet.